Imaging Supervisor

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• High school graduate or equivalent
• Graduate of a Diagnostic Imaging accredited program or equivalent

Experience / Qualifications

• Certificate or Registry of Diagnostic Imaging accredited program
• Florida State Licensure; Certified Radiologic Technologist   
• American Heart Association BLS, for Health Care Provider
• Minimum of 3 years of lead/management experience preferred

Position Summary

The Supervisor performs management duties including but not limited to: leading direct reports under the direction of imaging leadership, developing schedules for the team, maintaining productivity, expediting patient flow and communication to ensure service excellence, responsible for the oversight of quality and ordering of supplies.

• This position is a working supervisor and will be responsible to  perform procedures as needed. Meets all patient care and must be proficient in IT systems including Cerner, PACS, RIS, Connect Care.  Demonstrates flexibility as needed to maintain the workflow.  Demonstrates proficiency in resolving customer problems.  Demonstrates proficiency in meeting timelines for customer satisfaction.  Maintains  licensing and stays abreast of the changes within the field.   Has an excellent knowledge of the human anatomy & pathology and can use this knowledge to provide quality images for interpretation.
• Responsible for human resources duties such as but not limited to;  recruitment of new team members, competencies, evaluations, and professional development.
• Responsible for managing clinical quality assurance and safety programs in accordance with state and federal regulations.
• Our team  have the responsibility, accountability, & authority to provide Safe Passage for our patients and families by utilizing the six dimensions of Relationship Based Care: Resources, Teamwork, Care Delivery, Outcomes, Professional Practice and Leadership. Our model of shared decision making provides a structure for team members to drive practice decisions that impact the practice environment and patient outcomes starting at the unit level and ultimately throughout the medical center. Participation and collaboration are encouraged and supported.
• Our enterprise-wide decision system; Process Improvement  provides the structure, methodologies and tools needed to support objective, data-driven decision making. The Process Improvement team delivers excellence always, to both our physicians and customers, by maximizing the value generated from every hospital process and function.  Team member participation, support and active use of the Process Improvement  concepts and tools are required.
• Effectively uses and role models current leadership techniques and theories, encouraging the decision-making skills of staff members and providing insight and leadership in complex situations.
• Ensures that information disseminated to staff is monitored for effectiveness and changed as needed.
• Understands and enforces hospital and personnel policies and procedures.
• Serve on hospital and Patient Care Services committees, teams, and work groups as requested.
• Performs other duties as assigned.

Leadership Competencies

Establishing Relationships

Builds effective networks, working relationships, and alliances with a broad range of stakeholders (both internal and external) in order to collaborate effectively within divisions and across boundaries.  Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.

Developing Talent

Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively.

Inspiring and Motivating Others

Fosters commitment and cohesiveness by motivating, guiding, and facilitating cooperation within the department toward goal accomplishments.  Can persuade others, build consensus, and ensure cooperation from others to gain genuine acceptance to accomplish “win-win” solutions. 

Demonstrating Emotional Intelligence

Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.

Acting with Integrity

Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations.  Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments.  Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.

Acting Strategically

Aligns day to day activities around broader organizational goals and objectives; prioritizes resources based on the strategic objectives of the organization.

Being a Champion for Change and Innovation

Supports people in their efforts to try new things.  Generates novel and valuable ideas and uses these ideas to suggest new or improved processes.

Communicating Effectively

Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and across the organization.

Promoting Diversity and Inclusion

Treats all people with dignity and respect by being fair and consistent.  Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics.  Challenges bias and intolerance.  Develops all-inclusive groups in the realms of social interaction and communication.  Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Holding Self and Others Accountable

Sets clear performance expectations and objectives for self and others; evaluates work performance and provides feedback when needed. Accepts responsibility and accountability.

Physical Requirements

• These threshold requirements are required and completed yearly basis
• Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation
• TB/PPD Surveillance Program
• Maintenance of required professional licensing and/or certification(s).

Threshold Requirements

• These threshold requirements are required and completed yearly basis
  • Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation
  • TB/PPD Surveillance Program
  • Maintenance of required professional licensing and/or certification(s).